nana4d is committed to protecting your personal data. This Privacy Policy explains exactly what information we collect, how we use it, who we share it with, and the rights you hold as a nana4d member. Please read it carefully alongside our Terms & Conditions.
Six core principles that govern how nana4d handles your personal information every day.
Every connection between your browser and nana4d is protected by industry-standard 256-bit SSL/TLS encryption. Data at rest is secured using AES-256 encryption, ensuring your information is never stored in plain text.
nana4d does not sell, rent, or trade your personal data to any unaffiliated third party for marketing or commercial purposes. Your information belongs to you and is used solely to deliver and improve our services.
You have the right to access, correct, or request deletion of your personal data at any time. Submit a request to our support team and we will respond within 14 business days in accordance with applicable data protection standards.
We collect only the personal data that is strictly necessary to provide our services, comply with KYC and AML obligations, and maintain account security. We do not collect sensitive data categories beyond what registration and verification require.
nana4d uses cookies solely for session management, platform performance analytics, and fraud prevention. We do not deploy third-party advertising cookies or behavioral tracking cookies from external ad networks.
In the unlikely event of a data security incident that materially affects your personal information, nana4d will notify affected users by email within 72 hours of becoming aware of the breach, in line with international best practices.
This Privacy Policy ("Policy") describes how nana4d ("we", "us", "our"), the operator of nana4d.cam, collects, uses, stores, and discloses personal data relating to individuals ("you", "your", "User") who access or use our online betting and gaming platform. This Policy forms an integral part of the nana4d Terms & Conditions and should be read in conjunction with that Agreement. By registering an account or continuing to use the nana4d platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein.
nana4d operates as an internationally accessible online betting and gaming platform with a primary user base in Indonesia. This Policy applies to all personal data collected through the nana4d website, any mobile-optimized interface, live chat functionality, customer support communications, and any other channel through which you interact with nana4d.
nana4d recognizes its obligations under applicable international data protection principles, including those broadly consistent with the General Data Protection Regulation (GDPR) framework and Indonesia's Government Regulation No. 71 of 2019 on the Implementation of Electronic Systems and Transactions (PP 71/2019), as well as Law No. 27 of 2022 on Personal Data Protection (UU PDP). While nana4d is not incorporated in Indonesia, we apply these standards as a commitment to the protection of our Indonesian users' privacy rights.
This Policy covers personal data collected from Users who are residents of Indonesia or who access nana4d from Indonesia. It does not apply to data collected from users in other jurisdictions who may be subject to different privacy frameworks.
For the purposes of this Policy, the following terms have the meanings set out below:
nana4d collects the following categories of personal data:
nana4d does not collect special category data (such as racial or ethnic origin, religious beliefs, health data, or political opinions) unless you voluntarily disclose such information in a support communication. Such disclosures are not solicited and will not be used for profiling.
nana4d collects personal data through the following channels:
nana4d processes your personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| KYC / AML / identity verification | Legal obligation (AML/CTF compliance) |
| Processing deposits and withdrawals | Performance of a contract with you |
| Fraud detection and platform security | Legitimate interests of nana4d |
| Customer support communications | Performance of a contract with you |
| Promotional communications (opt-in) | Your consent (withdrawable at any time) |
| Platform analytics and improvement | Legitimate interests of nana4d |
| Responsible gaming monitoring | Legal obligation and legitimate interests |
nana4d uses the personal data we collect for the following purposes:
With your explicit consent, we may send you promotional offers, bonus notifications, and platform updates by email or SMS. You may withdraw your consent and opt out of marketing communications at any time by contacting our support team at . Opting out of marketing will not affect the delivery of transactional or service-related communications.
nana4d does not sell or rent your personal data. We may share your information with the following categories of recipient only to the extent necessary for the purposes described in this Policy:
We share financial data with authorized payment processing partners — including local Indonesian bank transfer facilitators and e-wallet gateways — solely to execute deposit and withdrawal transactions. These processors are contractually bound to handle your data in accordance with applicable security and confidentiality standards.
KYC documents and biometric selfie data are shared with accredited third-party identity verification vendors to complete the verification process. These vendors process data exclusively on our behalf and may not use it for any independent commercial purpose.
Technical data including IP addresses, device fingerprints, and behavioral analytics may be shared with fraud detection service providers to identify and mitigate unauthorized account access, bonus abuse, and other prohibited activities.
nana4d may disclose personal data to law enforcement agencies, financial intelligence units, regulatory bodies, or courts where we are legally compelled to do so, or where disclosure is necessary to protect the rights, property, or safety of nana4d, its users, or the public.
In the event of a merger, acquisition, asset sale, or corporate restructuring involving nana4d, your personal data may be transferred to the successor entity. You will be notified of any such transfer by email and given the opportunity to close your account if you do not wish your data to be handled by the successor entity.
nana4d will never share your personal data with unaffiliated advertisers, data brokers, or third-party marketing networks. Any party requesting your nana4d account data outside of the categories listed above should be treated with suspicion. Please report any such contacts to [email protected].
As an internationally operated platform, nana4d may process or store your personal data on servers located outside of Indonesia. Where data is transferred to jurisdictions that do not provide an equivalent level of data protection to that available in Indonesia, nana4d will implement appropriate safeguards, which may include:
By using the nana4d platform and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to servers outside Indonesia for the purposes described in this Policy.
nana4d retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| KYC / identity documents | Duration of account plus 5 years after closure |
| Financial transaction records | 7 years from transaction date (AML obligation) |
| Betting history and game logs | 5 years from the date of the relevant activity |
| Customer support records | 3 years from the date of the last interaction |
| Marketing preferences and consent logs | Until consent is withdrawn, plus 2 years |
| Technical / server log data | 90 days on a rolling basis |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be associated with any identifiable individual.
nana4d uses cookies and similar tracking technologies to operate the platform effectively and to understand how users interact with it. The following cookie categories are in use:
These cookies are essential for the platform to function. They maintain your login session, preserve your betting slip contents, and enable core security features. They cannot be disabled without preventing core platform functionality.
We use first-party analytics cookies to collect anonymized data on page views, session durations, and feature usage. This data helps us identify areas of the platform that require improvement. No personally identifiable information is stored in these cookies.
Device fingerprinting cookies enable nana4d's fraud detection systems to identify unusual login patterns, multiple account creation from a single device, and other risk indicators. These cookies are a necessary component of our account security architecture.
nana4d does not deploy third-party advertising cookies, social media tracking pixels, retargeting pixels, or behavioral profiling cookies from any external ad network or data broker.
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to log in and use the platform. Disabling performance cookies will not affect core betting functionality.
nana4d implements a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
While nana4d takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You also play a critical role by keeping your password confidential, enabling 2FA, and logging out of shared devices.
As a nana4d user based in Indonesia, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our Data Protection team at with the subject line "Data Rights Request". We will respond within 14 business days.
You have the right to request a copy of the personal data nana4d holds about you, along with information about how it is being used and with whom it has been shared.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. We will action verified correction requests within 10 business days.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. Note that erasure requests may be limited by our legal obligation to retain certain data for the periods set out in Clause 9.
You may request that we restrict processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or while an objection to processing is being assessed.
Where processing is based on your consent or on a contract with you, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted to another controller where technically feasible.
You have the right to object to processing of your personal data where that processing is based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
nana4d's services are strictly intended for adults aged 21 and over. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will immediately:
If you have reason to believe that a minor has registered on the nana4d platform, please notify us immediately at .
21+ Only. nana4d operates a strict minimum age policy. Account registration requires confirmation that you are at least 21 years of age. We reserve the right to request proof of age at any point and to suspend accounts pending age verification.
nana4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When changes are material, we will notify registered users by email to the address on file and update the "Last Updated" date at the top of this page. Non-material changes (such as typographical corrections or formatting updates) will take effect immediately upon publication.
Your continued use of the nana4d platform after the effective date of any amendment constitutes your acknowledgment and acceptance of the updated Policy. If you disagree with the revised Policy, you may request account closure in accordance with the Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the nana4d Data Protection team using the details below:
If you believe that nana4d has not handled your personal data in accordance with this Policy and you are not satisfied with our response to your complaint, you may escalate the matter to the relevant supervisory authority in your jurisdiction.
For responsible gaming concerns — including self-exclusion requests, deposit limit adjustments, or problem gambling support — please visit our dedicated Responsible Gaming page or contact support directly. All responsible gaming requests are actioned immediately upon receipt.
Our support team is available around the clock to address any data protection concerns. You can also explore our Terms & Conditions, review our Responsible Gaming commitments, or browse our FAQ for quick answers.